| What
is FTP? |
| FTP stands
for File Transfer Protocol. Its the method used to transfer
files from one computer to another. |
| How
do I transfer files to my web site? |
| Files
can be transferred to the web server using an FTP program
(File Transfer Protocol), such as Cute FTP. Microsoft
FrontPage users can 'publish' their sites to our server
by using the built in publish facility. |
| What
are my FTP settings? |
These
are the settings that should be used:
Ftp host name: ftp.yourdomainname.ext
Username: username
Password: password
Default or remote directory: public_html
You should have been notified with these details by
email, if not please contact us using the details found
here. |
| I
have uploaded my files but I can't see my site. Why? |
| Two
possible reasons. The first is that you have uploaded
your files to the user area of the site and not the
main site area. When you FTP into the server, check
to see if you are in the users directory, if you are
then you need to go down 2 levels on the server until
you see the following directory structure.
temp
public_html
public_ftp
mail
etc
www
You must upload your site in the public_html directory.
The second reason is that you have not deleted our
index.html file and your homepage is called something
different. It is always recommended to name your homepage
index.html. |
| What
should I call my homepage? |
| It
is always recommended that you call your homepage index.html.
This way your homepage will automatically be loaded
when someone visits your web site. |
